Kogan – OLD Bull Trailriders

This topic contains 5 replies, has 0 voices, and was last updated by Chris 8 years, 5 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)

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November 20, 2015 at 4:06 am #104645

Chris
Member

Not bike related but has anyone had to return anything to Kogan, just bought tv for van turned it on and heard a bit of fuzz out of the speakers and nothing else, won’t turn on or do anything, have googled and looks like their warranty sucks.

Cheers
Chris.

November 21, 2015 at 5:28 am #263064

Dean
Member

Chris, it should have a minimum 12 month warranty period and they will also arrange a free shipping package to return it back to their shop.

I have had a few Kogan items and not had an issue so cant really speak from experience, just get in contact and go from there.

Ollie

November 21, 2015 at 9:07 am #263065

Adam Rodgers
Member

As with Ollie I’ve had no problems.

If what you bought doesn’t fit it’s intended purpose, watching TV then consumer laws allow for a remedy.

Push them and you should get a result.

Adam.

November 21, 2015 at 9:25 am #263078

Bernie H
Member

I had an issue with a mobile that I had to send back. Told me to ship back in original box but I didn’t have it. I wrapped to cyclone proof and sent back. Heard nothing for weeks so I rang them and was told the goods were damaged in transit. I explained very forcefully that I expected that exact response and have photos to prove it was returned physically undamaged and packaged soundly. He immediately changed his tune and within a week was given credit to purchase a new phone.
Turned out alright in the end but F^% them for trying it on.
Good luck.

November 23, 2015 at 8:04 am #263079

Chris
Member

Got My RA number today and pre-paid Aus Post label so not to bad so far.

Cheers
Chris.

October 14, 2016 at 11:40 am #263066

paul roberts
Member

kogan run by russian mafia lol
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