ZAC Speed 3 armour/backpack. – OLD Bull Trailriders

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October 28, 2009 at 7:26 am #97427

Ross Hansen
Member

In one of my many recent falls, I managed to rip of a strap on my backpack. My wife bought this for my birthday.
After a month, of a lope side backpack, I sent a email of to ZAC speed:-

>
> Hi, the strap on my backpack/armour ripped off in a fall recently. This is
> the nylon type seatbelt material one. The female clip is still attached, the
> strap with the male clip and D fitting and small length of strap came off
> without me noticing. Is their any chance of purchasing the strap in
> Newcastle, New South Wales? The strap is 25mm x 450mm (1″ x 18″)
> approx.
>
> Thanks, Ross .

Hi Ross,

Yes we will try to help you out the best way possible. We do not sell the strap
as a spare part so to speak, however I will be able to get something together
for you. I assume that you just want to restitch a replacement strap where the
existing one was? If you could send me a photo this would also help sort
something out for you.

Kind Regards,
Shaun

Anyway after a couple more emails and photo’s, the strap arrived to day, no charge.
So I am very impressed with ZAC speed and Shaun, who I will probably never meet, for his time and trouble. Thanks Shaun. The Backpack is great too!

Ross

October 28, 2009 at 7:56 am #158405

Greg
Member

Champo has one and it has stood up alright, I have always wondered Ross does it pull the front of the armour up under your chin sort of thing because of the weight of the water bladder and etc

TB

October 28, 2009 at 8:05 am #158408

Anonymous

Trailboss wrote:

Quote:

Champo has one and he has some pretty fair stacks from time to time

TB

?

October 28, 2009 at 8:08 am #158409

Jeffrey Smith
Member

Mine does if the side straps aren’t tight enough which they often aren’t because the strap slips through the plastic buckle and tends to come loose during a ride. I have taken to using electrical tape to stop them from loosening but still have to re-adjust them from time to time which pisses me off considering the cost.

October 28, 2009 at 8:12 am #158414

Greg
Member

I didnt mean anything bad by that champo just things like getting jousted of your bike by a pine tree I call a decent stack :laugh: Sorry you are the only person with one and you have had it a while and a stack or two and its still working ok

TB

October 28, 2009 at 8:19 am #158417

Greg
Member

I have reworded it Champo sorry didnt mean you crash a lot or anything and didnt know Jeffro has one, fark I have a few stacks as does everyone

TB

October 28, 2009 at 8:30 am #158416

Greg
Member

Jeffro wrote:

Quote:

Mine does if the side straps aren’t tight enough which they often aren’t because the strap slips through the plastic buckle and tends to come loose during a ride. I have taken to using electrical tape to stop them from loosening but still have to re-adjust them from time to time which pisses me off considering the cost.

What are the worth Jeffro?

The topic of the thread is the after sales service which seems great Ross, and its a good thing that you pass that on because as people I think we concentrate on the negatives to often

TB

October 28, 2009 at 8:55 am #158418

Greg
Member

For those that dont know what a ZAC 3 speed armour backpack looks like

Front

Rear

TB

October 28, 2009 at 9:12 am #158419

Jeffrey Smith
Member

Can’t remember the price exactly but it was around the $350 mark. I am not saying they are no good, it’s just a bit annoying some times.

October 28, 2009 at 9:15 am #158426

Greg
Member

Jeffro wrote:

Quote:

Can’t remember the price exactly but it was around the $350 mark. I am not saying they are no good, it’s just a bit annoying some times.

Yeah thats fair Jeffro was interested in the cost was all

Cheers

TB

October 28, 2009 at 10:44 am #158427

corey heather
Member

I have one of these to and i think there FANTASTIC my straps never lossen and to my surprise you don’t really feel any extra weight on your back and with all the extra little pockets through it is handy to.

I pull the armour off the front and use it as a back pack when on the road to work or some thing

October 28, 2009 at 11:02 am #158438

Greg
Member

Corey8 wrote:

Quote:

I have one of these to and i think there FANTASTIC my straps never lossen and to my surprise you don’t really feel any extra weight on your back and with all the extra little pockets through it is handy to.

I pull the armour off the front and use it as a back pack when on the road to work or some thing

That’s the go they look like a good thing, just wondered about the riding up, sadly I like the extra protection of a pressure suit as I do have the odd stack :laugh:

TB

October 28, 2009 at 7:40 pm #158406

jamie
Member

Good to hear Ross wondered what to do if mine busts something.

Was looking at the Zac website last year just before xmas,as i read they where developing a pressure suit attachment/upgrade, any way i saw this online feedback thing and filled it in gave them a big wrap as mines been hammered and still perfect. Get an email thanking me for the time and theyll send me a gift for xmas…..now im thinking a sticker etc a week later a pair of ZAC goggles are dropped off by a courier.

How good is ZAC free stuff and top customer service.

October 29, 2009 at 5:31 am #158410

Ross Hansen
Member

Trailboss wrote:

Quote:

Champo has one and it has stood up alright, I have always wondered Ross does it pull the front of the armour up under your chin sort of thing because of the weight of the water bladder and etc

TB

Never had a problem with it coming up under my chin T.B.
If she spent $350 on me for my birthday, maybe she does like me :unsure: Certainly doesn’t act like it.

October 29, 2009 at 5:34 am #158512

Greg
Member

ross wrote:

Quote:

Never had a problem with it coming up under my chin T.B.
If she spent $350 on me for my birthday, maybe she does like me :unsure: Certainly doesn’t act like it.

Cheers for that Ross watchout for her then

TB
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