Huskies 2 year warranty is it lip service

[GregMember]

WikdBeemer wrote:

Quote:

TB: just over 6000KM.

That means my XR would have just had its 7th Major services / engine rebuilds, and using your average speed to my klms my bike has done nearly 530hrs for only oil and filters if I worked it out right

Shit using the same average speed Chicken’s old 600 had done over 1000 hrs :ohmy: for one clutch and for only oil and filters

Cheers for the info WB

TB

[jamieMember]

Hard to comment from personel experience but have read a lot of comments on forums of whats been replaced and so far it looks like anything small is a straight forward replacement,no questions asked.

As in speedos they probably just send them back to their supplyer,for credit.

But weeks to wait for a decision is BS, in this day.

[PaulMember]

Trailboss wrote:

Quote:

WikdBeemer wrote:

Quote:

TB: just over 6000KM.

That means my XR would have just had its 7th Major services / engine rebuilds, and using your average speed to my klms my bike has done nearly 530hrs if I worked it out right

Cheers for the info WB

TB

I’m not sure how to read that.

Lets wait and see what happens with my bike before jumping to conclusions.

Back on topic.

[Bruce CurtisMember]

So the XR650R would’ve had to undergone 7 major engine rebuilds if using the BMW replacement schedule.

Sorta takes the gloss of riding doesn’t it?

BC

[GregMember]

WikdBeemer wrote:

Quote:

Lets wait and see what happens with my bike before jumping to conclusions.

Of course, its the warranty we are discussing not your bike. I reckon you bike is fine mate and you should come along on the weekend

TB

[jamieMember]

Takes the gloss of alright, what would that cost per kilometer of riding ?

[Anonymous]

the make chain saws dont they

[Bruce CurtisMember]

Yep they make bloody great chainsaws too Mr furry one, certainly last longer than 70 hours use between builds. Pretty good on warrantee too.

[PaulMember]

It almost contradicts itself.
Estimated cost of the major service was $3400 but they weren’t sure, no one had done one yet.
Even if I was qualified to do it I guess the special tools required would easily cost over $1000.
May as well sell the bike, and buy what?

I might have to start conversing with the BMW boss man, this has potential for a bad rap and I aint the one to get sued!

[MalMember]

Here’s the story so far that prompted TBs question.

I bought the bike as a demo with about 120km on it. Rode it for 4 weeks and had a bout 480km on it. I headed out for a quick spin the weekend before the Sunny Corner rally, when Murph was coming up for a ride. Riding down the tar at about 90km/h, I backed off slightly for a bend and went to accelerate and had nothing. Thinking something doesn’t feel right I pulled the clutch in and the engine had stopped. I pulled up and tried to restart the bike, but it was kicking over way to easily. I checked for fuel and spark and had both. So I pushed it back to a mates place. Lucky 2 strokes are light and sort of easy to push.

I rang the dealer when I got home and they said bring it back as soon as you can and we’ll have a look. I took it back on the Tuesday and they asked lots of question and said they were hoping to get to it that arvo. They rang back on the Thursday and said it had a heavily scored bore but the rings look ok and that Husky wanted some photos to make a decision on whether to warrant it. The dealer said this is usually standard so they have a better idea of what has happened.

I ring the next week and told by the dealer that they haven’t heard from Husky and will chase them up. I ask if the parts can be ordered and have them at the shop ready for installation when a decision is made. They said the parts are automatically ordered once the warranty is approved and it usually doesn’t take long.

I ring the next week and am told they are still waiting for a decision and more photos have been requested. The next week the dealer says the warranty has been approved and they are waiting for the parts and that Husky were trying to blame me for not having the correct fuel ratio. I run 50:1 as recommended and GRO oil as recommended. I also asked the dealer when I picked the bike up what ratio to run and was the bike ‘run in’. All was good then.

The next week (being last Wednesday) I ring and am told that Husky didn’t have a barrel for the WR300 on the shelf and they had also sent the wrong piston (a 250 one). I was told that back orders usually take about 2 weeks to come in.

Now I don’t want go screaming at the dealer because I think they are trying and they have my bike. I am thinking of sending an email to Husky to vent my concerns over to the time they have taken to make a decision and ask why they didn’t have a WR300 barrel when they knew they would sell one anyway.

I read on Café Husky that a WR300 in Australia had a bore fail and it was replaced. I sent a pm to the guy but haven’t heard back. There is also a heap of threads on DBW regarding Husky warranty issues. I ride with a couple of guys in Bathurst on Huskys and they believe that Husky put all these conditions in the service schedule so that you will void your warranty at some stage. The WR is supposed to have the piston replaced at 800km and I had just bought one to go in after Louee.

I still think the WR is a great bike and was real happy with it while it was going.

[MalMember]

Austblue wrote:

Quote:

Did Mal have the opportunity to cover it up front then argue down the line or would that have led to a case of “you paid ergo you admit fault/responsibility”

No. I didn’t think to ask as I thought it would be a no brainer. But I did ask on the 3rd weeks call whether this could happen and it was no as the parts are ordered through the computer from the waranty claim.

[GregMember]

Cheers Mal, wow a piston every 800kms that doesnt make for cheap motoring either

Good luck with it mate, you can borrow the XR after this weekend as I am laid up somewhat its only done 24 odd thousand and doesnt need anything yet touch wood touch wood

TB

[MalMember]

twobanger wrote:

Quote:

Hard to comment from personel experience but have read a lot of comments on forums of whats been replaced and so far it looks like anything small is a straight forward replacement,no questions asked.

As in speedos they probably just send them back to their supplyer,for credit.

But weeks to wait for a decision is BS, in this day.This is my major concern Twobanger. I don’t think it’s good for business to take that long to make a decision.

[Anonymous]

buy a stihl chainsaw mal

[MalMember]

Trailboss wrote:

Quote:

Cheers Mal, wow a piston every 800kms that doesnt make for cheap motoring either There is a way around this, but I’m not posting it.

Good luck with it mate, you can borrow the XR after this weekend as I am laid up somewhat its only done 24 odd thousand and doesnt need anything yet touch wood touch wood
Thanks mate, but I still have the Sherco and that’s why I have been so patient. If the Husky was my only bike I would be a lot more upset.

TB

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