The best trail mod ever……….

[AlexMember]

moto wrote:

It is also a dirtbike, that I ride hard, it’s what it’s for :huh:

Give them our details Moto. We will declare you don’t ride very well and in turn crash alot… oh wait that won’t help don’t do that…. :blush:

In all seriousness go softly with them and when they don’t play ball, crack some skulls.

[Steve WyethMember]

You’re all right, I should have said ‘I find it hard to ride’ Then again, riding hard doesn’t necessarily mean riding well.

If it doesn’t get fixed I’ll have to go back to worrying about it being stolen. That’s nasty shit, but it can happen to anyone :whistle:

[jamieMember]

Sounding husky like Moto,just thinking do you or anyone else have a pic from a ride where you can see the dented header and the clutch cover in one piece?

I know it was like that cause i was looking at that dent at sunny corner thinking youd be spewin about that.

[alanMember]

this comes as no supprise to me moto with my experiance with KTM dealers.it depends on who you are alot with there warranty work from my experiance hope it works out for you.

[GregMember]

We should remember had this stage they haven’t said anything except that like ALL dealers they need the importer to make a decision same where I work at Cummins, same at Bunnings, same with a Mongoose bike same same same

Decision pending at the minute isnt it

TB

[Michael PassauMember]

It’s dissapointing the effort some bikes shops and their associated manufacturers put in to trying to prove the owner was responsible for the bikes failure. In some cases it may be warranted, but in a lot of border line cases, bike shops seem to go very hard to put the blame back on the owner.

I’m not sure how they can relate a damaged seat and header to a failure located in the clutch area. They are stretching things a bit far to make the assumption that it was all caused due to a big spill.

I once had a chain saw fall off a shelf in my garage and rip the crap out of my seat, I’m just glad I didn’t have any warranty claims after that. As for scuff marks on the clutch case, are they kidding?

I don’t know who you purchased your bike off but hopefully they will help you out a bit more then what they have done so far, good luck with it.

[BrettMember]

Its not bike manufacturers that are being difficult to deal with I have seen warranty claims from major earthmoving manufacturers and motor vehicles, previously a lot of these claims were covered in “the old days” when the customer was number one, until everyone realised that this was not doing their bottom line any good, but it was doing their customer base wonders and their “Brand name wonders.
Now they will argue over a cheap “warranty” decision rather than selling units and customer happiness.

I had the oppitunity to do Failure Analysis with Cat in Melbourne (There is Failure 2,3 and 4 I think) and it was any eye opener to see what was covered (and what should not have been covered) because if you do the “CSI” thing and look at the metalurgy test and look at the shapnel under a microscope it is possible to determine the root cause of failure and where it started from i.e from the outside from a knock or from the inside from say a rotating componant and looking at the clutch pressure plate spring bolt, what may appear as simple marks to the naked eye, with a little magnification (even with loupe, thats one of those things the jewelers use) it will show beach marks back to the point of initial failure of the bolt.
Or even looking at the length of the bolt to see if it had been over tensioned (necked)

Don’t give up Moto collect the evidence (photos essential) and get on the net to see if there are multiple failures on other forums etc.
NUMBER ONE RULE…. DO NOT EXPECT PEOPLE TO DO THE RIGHT THING …… THEY WILL ONLY DO WHAT IS EASIEST FOR THEM SELVES.

THIS INCLUDES THE SO CALLED “BEST MATES (SALESMEN) AT THE DEALER.

Bestr of luck
Chicken.

No appologies about the rant

[ChrisMember]

Chicken wrote:

Its not bike manufacturers that are being difficult to deal with I have seen warranty claims from major earthmoving manufacturers and motor vehicles, previously a lot of these claims were covered in “the old days” when the customer was number one, until everyone realised that this was not doing their bottom line any good, but it was doing their customer base wonders and their “Brand name wonders.
Now they will argue over a cheap “warranty” decision rather than selling units and customer happiness.

I had the oppitunity to do Failure Analysis with Cat in Melbourne (There is Failure 2,3 and 4 I think) and it was any eye opener to see what was covered (and what should not have been covered) because if you do the “CSI” thing and look at the metalurgy test and look at the shapnel under a microscope it is possible to determine the root cause of failure and where it started from i.e from the outside from a knock or from the inside from say a rotating componant and looking at the clutch pressure plate spring bolt, what may appear as simple marks to the naked eye, with a little magnification (even with loupe, thats one of those things the jewelers use) it will show beach marks back to the point of initial failure of the bolt.
Or even looking at the length of the bolt to see if it had been over tensioned (necked)

Don’t give up Moto collect the evidence (photos essential) and get on the net to see if there are multiple failures on other forums etc.
NUMBER ONE RULE…. DO NOT EXPECT PEOPLE TO DO THE RIGHT THING …… THEY WILL ONLY DO WHAT IS EASIEST FOR THEM SELVES.

THIS INCLUDES THE SO CALLED “BEST MATES (SALESMEN) AT THE DEALER.

Bestr of luck
Chicken.

No appologies about the rant

Well said chick chick, It’s the same in the computer industry how many times I’ve been told it’s not in warranty because it had a virus, it is wrong, viruses don’t cause catastrophic failure of the heads in a hard disk, but the lay person would believe it and wouldn’t know any better therefore forking out for a new one, although labour from repairing a virus isn’t covered just thought I’d clear that up.

[GregMember]

I will add this to your rant Chicken

We should remember had this stage they haven’t said anything except that like ALL dealers they need the importer to make a decision same where I work at Cummins, same at Bunnings, same with a Mongoose bike same same same

Decision pending at the minute isnt it, btw I agree with what your saying but I just think until there is a decision well waiting is the worst :laugh:

TB

[Steve WyethMember]

Just to clarify a few points:

As TB says above above a decision has not been made yet. My post was merely stating that it isn’t going to be a straight up fix, there is some investigation and questioning involved. Considering the cost of the claim, if you sit on the manufacturers/dealers side of the table this is a natural course of action.

The scuffs on the engine case aren’t from boots, there are some other ones caused by some sort of coming together, though they are scuffs and not massive dents sufficient to cause the damage we are talking about here and the lack of damage to the other bolts corroborate this.

The mention of the ripped seat and dented header isn’t suggesting one big stack, they are more saying that for a bike that’s 5 weeks old that sort of damage would seem like I don’t give a shit about the bike. This is of course untrue, I have just spent alot of money on it. It is unfortunate that I’ve had a couple of unlucky stacks to cause this damage so early. The seat happened when I fell of the bike after pulling up to a stop!

My opinion based on what’s happened so far is that I might end up dissapointed, however, this is only my opinion at this stage. If I end up with a bad result it will cease to be opinion and become fact. If that happens, there will be trouble…….

[Mark DrinkwalterMember]

I just want to wade in here a bit with facts rather than keyboard conjecture…

1. The determination is with KTM/Husaberg as are all warranty claims.
2. As a rule this shop neither improves nor denigrates any warranty claim to influence an outcome. We simply report what we are asked to under that manufacturer’s guideline. To suggest otherwise is inappropriate.
3. Magnesium is highly flexible – particularly in a warm state, much like lead is cold.
4. I have seen, touched and probed the cover in question. While I don’t have an opinion I will express here about cause and effect – that’s for KTM – I will tell you it is NOT A SCUFF. It is a dent, an indentation, a relief of its intended form.

I am sensing a pattern of spades being broomsticks. Lets let the process take its course.

ER

[BrettMember]

Just to add a bit more after a day of thought “WE” here at the safety behind our lap tops and iphones have not had the hands on inspection of the said components and “WE” are not the manufacturers dealer trying to keep the supplier happy and customer happy with the proverbial fence palling up ones arse.
I have had customers treated very badly by dealers, thus the rant
Informed opinions are only formed from informed inspections of the failed components.

Chicken

[Nathan HeatherMember]

How ya getting on here moto, I noticed in another thread you were getting it back soon?

[Eric SmithMember]

Wow Moto, that’s a very impressive mod right there! Is stage 2 of the mod doing something similar to the left hand side of the bike, to even up the weight distribution?

Hope you get it sorted out with minimum fuss and that the warranty is worth more than the paper it is printed on!

[DeanMember]

singletrackmind wrote:

Keen to meet a trailrider that does not have boot scuffs on their clutch cover :dry:

STM

Go for a ride with Porky Eldridge :laugh:

fastest one legged demon Ive ever had the pleasure of riding with.

[Author]

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